Effective Date: September 18, 2025
1. Introduction
Mirage AI ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or digital platforms.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, business details, and payment information when you register for services, make a purchase, or contact us.
Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically when you visit our website.
User-Generated Content: Feedback, testimonials, form submissions, chatbot interactions, SMS, voice calls, or other information you choose to provide.
3. How We Use Your Information
We use the information we collect to:
Provide and manage our services
Personalize your experience and improve our offerings
Process payments and fulfill orders
Send transactional messages, updates, or promotions (with consent)
Respond to inquiries and provide support
Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties such as:
Service providers assisting in delivering our services (e.g., CRM platforms, payment processors, email/SMS providers)
Legal authorities when required by law or to protect our rights
Business partners, only with your explicit consent
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze site performance, and improve our services. You can manage cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee 100% security.
7. Your Rights
You have the right to:
Access, update, or delete your personal information
Opt out of receiving marketing communications at any time
Request details about how your data is processed
To exercise these rights, please contact us at: [email protected]
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Mirage AI Agency
📧 [email protected]